FlyerTalk Forums - View Single Post - 2008 OnePass Program Changes
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Old Oct 31, 2007 | 9:41 pm
  #212  
cruisr
All eyes on you!
20 Years on Site
 
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,497
[QUOTE=The concierges should be checking on pax and making sure that their arrangements are fine for the other side, to see if they need transportation or a shower when they arrive. Right now they just seek out the non-OP members and sign them up.[/QUOTE]


I totally agree. I have never had any requests that I placed with the cncierges at EWR ever actioned when I landed in Europe, no matter if it be LGW, CDG, MAD or FCO...though they all seemed very nice
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