Originally Posted by
CLEHillbilly
I have visited the CLE club 3 times in the past month, all three visits left me still grabbing 0 emails or even Inet access without any VPN. Elsewhere in the CO system, I am 100% and have had 0 problems.
I have failed to pull myself away from the bar area at CLE to try another area as I had mentioned I would try, I think that I can try this on Saturday (fingers crossed and it depends on the OSU game that I will miss 1/2 of)
This is really frustrating, especially since its my home club and when I awake at 4AM to be at the airport at 7AM it would be nice to at least be able to grab my emails in the 20 minutes I have in the PC (between 4-7AM I average 30 emails..
).
Hi
CLEHillbilly, next time this happens, please report it immediately to our front desk staff. They're very diligent about opening problem tickets, and they're in frequent communication with the team that maintains our connectivity. Also, make sure you're connecting to the Presidents Club network, and not one of the neighboring networks in this location (like "co_crew_wireless", which is used in our adjacent crew room and has an unavoidable signal from the lounge).
Based on the feedback when this thread was originally opened, we did conduct a number of tests, and it appears there is plenty of signal in this lounge at all hours. As always, we're glad to address these issues when they come up, but please do take the time to report them to our front desk staff. They are in the most immediate position to take action.