Easypass v Standard
Many of you say that it is hard to redeem standard rewards. It is on CO. I have had very little trouble on AA. It may be my market (AUS), but I have not had ONE instance where there are more options on CO than AA on any given award itinerary I have attempted to book.
CO miles are worth a lot less than AA or UA miles, as they are among the most difficult to redeem. As the CO execs made it clear at the do that they profit takes a front seat to everything else, I do not think this will change anytime soon.
I used to LOVE CO's program in the mid to late nineties. Their products and program have not improved at all since then, while other carriers have. Keep up with the times, stop devaluing the program. Otherwise, I will have to take all of my business elsewhere.