Originally Posted by
grayland
NADA...nothing...I have never received compensation for anything.
At least nothing that I can remember.
This is not to say that I enjoy UA's service or dirty airplanes. I guess I just don't want to waste my time complaining to people who don't listen and don't care.
haha you're kidding right? You're a 1K, while they may not ACTUALLY CARE about your complaint itself, they care about potentially losing you as an important customer, therefore will compensate you duly for some of the most minor inconveniences if you write them. They are in fact very responsive and often generous, so I'd certainly reconsider saying you don't want to "waste your time" lol!