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Why were you compensated and what did you get? [through 2009].

Why were you compensated and what did you get? [through 2009].

 
Old Oct 22, 07, 5:42 pm
  #1  
Original Poster
 
Join Date: Dec 2005
Location: NORWAY
Programs: UA Gold-1MM, SAS Diamond
Posts: 742
Why were you compensated and what did you get? [through 2009].

I`ve seen so many threads and questions about people asking about compensations and stuff, so I thought maybe why not start a thread saying what you got at UA. At least we will know what we might get....

I can start to say I received 10000 miles for complaining about the entertainment system in Economy on the 747.
It was on SFO-SYD, SYD-SFO, SFO-LHR. I was 1P and became 1K.

(dear mods...please close or move the thread to another if asked/mentioned earlier)

Tor

Last edited by Tor Viking; Oct 22, 07 at 6:22 pm
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Old Oct 22, 07, 5:54 pm
  #2  
 
Join Date: Sep 2005
Location: Silicon Valley
Programs: Mileage Plus 2P, Hilton Silver VIP
Posts: 339
$175 voucher for broken seat, SFO-ORD (1P Status)

Last edited by MVFlyer; Oct 22, 07 at 6:37 pm
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Old Oct 22, 07, 6:01 pm
  #3  
 
Join Date: Sep 2007
Programs: UA 2P, SPG Gold
Posts: 275
$200 voucher for non-working IFE on IAD-LHR overnight. The whole plane's system was out - everyone got Skykits. My traveling companion chose miles and got 5K miles.
NotThatTed is offline  
Old Oct 22, 07, 6:12 pm
  #4  
 
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG, Marriott Lifetime Gold
Posts: 7,854
First.. might want to request that folks post their status at time of comp... and are you speaking only of skykits, or of VDB/IDB/etc?

2P, got $150 for no left audio channel from IFE on $143 flight
bmvaughn is offline  
Old Oct 22, 07, 6:18 pm
  #5  
 
Join Date: Sep 2007
Location: Between SFO and SJC
Programs: UA 1K-MM
Posts: 1,406
$350 - inop light, bad video - LHR-SFO - 1P
Lightman7 is offline  
Old Oct 22, 07, 6:18 pm
  #6  
 
Join Date: Sep 2005
Location: Sea
Programs: UA 1K;
Posts: 2,457
NADA...nothing...I have never received compensation for anything.
At least nothing that I can remember.

This is not to say that I enjoy UA's service or dirty airplanes. I guess I just don't want to waste my time complaining to people who don't listen and don't care.
grayland is offline  
Old Oct 22, 07, 6:22 pm
  #7  
 
Join Date: Jan 2007
Location: SFO
Programs: DL PM,UA MP(former 1K), Hertz 5*G, National Emerald Club, SPG, Marriott Silver
Posts: 443
$200 1p F seat stuck in down position on mesa flight PWM-ORD
UpgradeMePlz is offline  
Old Oct 22, 07, 6:23 pm
  #8  
 
Join Date: Oct 2007
Programs: UA 1K 1MM / AA PP, Marriott Lifetime Gold
Posts: 909
Originally Posted by grayland View Post
NADA...nothing...I have never received compensation for anything.
At least nothing that I can remember.

This is not to say that I enjoy UA's service or dirty airplanes. I guess I just don't want to waste my time complaining to people who don't listen and don't care.
haha you're kidding right? You're a 1K, while they may not ACTUALLY CARE about your complaint itself, they care about potentially losing you as an important customer, therefore will compensate you duly for some of the most minor inconveniences if you write them. They are in fact very responsive and often generous, so I'd certainly reconsider saying you don't want to "waste your time" lol!
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Old Oct 22, 07, 6:23 pm
  #9  
 
Join Date: Oct 2006
Location: Taipei, Taiwan
Programs: UA 1MM, SPG Gold, EVA Diamond
Posts: 1,072
Geez, I'm at 0! I must be too tolerant. From now on I will ask for Skykits more often!
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Old Oct 22, 07, 6:54 pm
  #10  
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.021MM; Bonvoy Au-197; PCC Elite+; CWC Au-197; CCC Elite*; WoH Dis
Posts: 49,992
$175 as a 1P for a missing special meal in domestic 3-class F (summer 2006). That's it.
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Old Oct 22, 07, 7:00 pm
  #11  
Original Member, Moderator: Hotel Deals and MilesBuzz
 
Join Date: May 1998
Location: Washington, DC
Posts: 14,094
$200 voucher- inop movie equip on a 767
$100 voucher- sick pax required return to the gate (unsolicited, just came in the mail)
$200 voucher- 4h 10m hold time on the tarmac
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Old Oct 22, 07, 7:06 pm
  #12  
 
Join Date: Feb 2005
Location: Boulder, CO
Programs: UA, AA, WN; HH, MR, IHG
Posts: 7,054
My parents (1P and 2P) received 4000 miles each for an inop reading light on a transcon some months back. I taught them to ask for vouchers after that! Last month, my mother (1P) received a $350 voucher for an inop EmPower port on a TATL flight.

Also received a $50 CS voucher (at the gate) on a transon in August, when they moved me from my aisle seat to accomodate a wheelchair-bound CoS.

Last edited by cepheid; Oct 22, 07 at 7:41 pm
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Old Oct 22, 07, 7:39 pm
  #13  
 
Join Date: Aug 2007
Location: ORD, PDX
Programs: UA 1K, HH Diamond, Marriott Platinum, Avis 1st
Posts: 284
$125 as a GM when there was an equipment change from A320 to A319 and they ousted me from my paid E+ aisle seat and put me in the middle so some hoity toity frequent flyer could have my aisle seat.
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Old Oct 22, 07, 7:47 pm
  #14  
 
Join Date: Jan 2006
Location: San Francisco
Programs: United/Star Alliance - 1K
Posts: 2,176
IAD-OAK; busted reading light (eve. flight) - $200.
Javan69 is offline  
Old Oct 22, 07, 7:51 pm
  #15  
 
Join Date: Dec 2005
Posts: 173
$125 for a flight that was 3 hours late, missed business meeting
$150 for a seat that wouldn't recline + broken audio
rosspanics is offline  

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