Originally Posted by
Panam Clipper
Gaucho, may I suggest that you call the Delta station manager and explain what is happening? He may not be aware that this is an issue and once he hears about it he should easily get every one of the agents on the same page. I can't see where this could be an issue. Wine is not considered 'dangerous goods' nor should Delta agents be concerned about customs implications in the US.
This is not a bad idea... although in the best scenario I would be able to contact someone from head office so that they communicate internally with the local station manager. When we solved these issues over on the CO board, one of the reasons this all got taken care of very quickly was the fact that I was able to contact someone at Head Office.