Originally Posted by
USirritated
Do you have a confirmation number for the upcoming paid stay? If you do, then simply call Marriott Rez, and ask them whether the rez is in the system, if it is, then ask them if your MR is in the rez. If it is, then ask them why it isn't showing up on your profile. If you do not have a confirmation number, then you probably do not have a completed rez. If you have a confirmation number and you call Marriott rez and they do not have the rez in the system, then the record must have not been fully closed out somehow, or might have been canceled, but either way you will need to make another rez.
Since the title of
FlysTooMuch post was "Only partial reservation", I came to the conclusion that
FlysTooMuch has one reservation number that includes both paid and reward nights. But only the reward portion shows up in the online reservation detail.
Once again this shows the Marriott IT department's depth on knowledge with regard to their own software and what simple scenarios they neglected to test.