Originally Posted by
CO 1E
Who told you that you need to call EVA, a CO agent at LAX? I assume your tickets were booked as one itinerary and not as separate tickets for IAH-LAX, LAX-HKG, etc. If that is the case, call CO and have them take care of everything, as you missed your EVA flight due to a the delayed IAH-LAX CO flight.
Yes, it was a CO agent at LAX who told me to call EVA. Yes, our flights were booked separate IAH-LAX on Co.Com; LAX-HKG on Eva.com. I gave her the paperwork to link the reservations and she did mine - but not my mom's. I called CO and they said because the check in agent did not add my mom's flights to the PNR, they can't do anything because they don't show anything. EVA opens in an hour and 10 minutes so I've worked a few scenarios to make this work (All EVA flights are sold out of LAX today and tomorrow)