I am hoping for some help from the board on solving my current dilemma. My mother and I are traveling together and were on flight 1095 IAH-LAX which was first delayed because of delayed inbound aircraft. We then waited 1 1/2 while they cleaned and catered; then boarded and waited some more while they were getting on late connecting pax, bags, etc. When we arrived at IAH, we checked in at E since we had to have our bags interlined (CO to BR to CX). The check in agent was to put it nicely, overwhelmed by the interlining. She had to redo it because she missed the last leg of the journey. She had both mine and my mom's full itinerary and I agreed to let all 3 bags be on my PNR (BIG MISTAKE ON MY PART) to simplify her life.

We arrived at LAX and were told to go to ticketing as they were expecting us. I handed over my boarding pass, was given a hotel voucher, food voucher, and was told I was rebooked on NW and then CX - great - have to overnight in Hong Kong now, but still not the end of the world. Then we give the agent my mom's PNR and it only shows her IAH-LAX portion - nothing else because the agent didn't link my mom's - only mine. The agent said he could do nothing and that we now need to call EVA. I've called CO and they only see her IAH-LAX portion. EVA is sold out on the next flights and I'm unsure what my options are at this point.

Any help is greatly appreciated. We were flying first IAH-LAX; Premium Laurel on EVA LAX-HKG and First HKG-XMN. The HKG-XMN portion is no problem but I am trying to solve the LAX-HKG portion. Lack of sleep isn't helping Any help or suggestions are GREATLY appreciated. Thank you!