Originally Posted by
xyzzy
Yes -- but what the agent isn't telling you in this case is whether one of those full FC seats belongs to you. That is the question that was almost certainly asked, but it is almost never the one that is answered. This situation would be a lot easier if CO had monitors ala DL.
I asked at both airports atleast twice if I had upgraded or made the list. There were no monitors at the gate to show any information (C-43 gate). At IAH I went to a check in kiosk near the gate and it told me I was way too close to flight time for it to look up my itinnerary.
The thing I like about DL is that you can just scan your 24 hour old BP at any gate reader and it will spit out a new one if you have upgraded.