Originally Posted by
TWA Fan 1
This said, I think it's very likely that every time a GA tells you "FC is full" he/she is telling you what the screen shows.
Yes -- but what the agent
isn't telling you in this case is whether one of those full FC seats belongs to you. That is the question that was almost certainly asked, but it is almost never the one that is answered. This situation would be a lot easier if CO had monitors ala DL.