This promotion and Valuemags is an absolute scam. I too was taken. Never got the Goldpoints, never got the magazines. Called 4-5 times and was given the same line by Valuemags customer service.

It is just ridiculous the amount of time and patience Flyer Talk users have given Valuemags, even in this thread. I agree that the BBB is nonsense. The only way to resolve it is by disputing your credit card statement. This company and their "customer service" is a fraud. Would you put up with the countless empty promises and error after error from any other online or brick and mortor merchant?