FlyerTalk Forums - View Single Post - Certs taken at the time of ticketing/upgrade
Old Jan 11, 2001, 12:01 pm
  #2  
Nevada1K
 
Join Date: Aug 2000
Location: LAS
Programs: WN:No status in 2015; UA:1K long gone (1995-2003).
Posts: 1,595
I recently had the same experience where the ticket agent wanted to collect the HK49s when I exchanged certs for the e-tkt. I had the same concerns, what if I cancel the trip. However, the agent said I could keep them for submission at the gate when checking in for the flight after she entered the numbers into the PNR.
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