Originally Posted by
wschild
I called to standby for a later flight today and was told I could not standby for later flights?! I travel on UA and AA any have never had a problem standing by for later flights.
The credibility of CO's phone agents is probably the worst in the industry.
Not sure if it's training, or the fact that many of them live in Texas, but it's a serious problem.
I don't get BS'ed or snow-jobbed as much when I call other carriers.