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Old Sep 19, 2007 | 12:23 pm
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Hartmann
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Join Date: Feb 2007
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Cutting through the cancellation B.S.
I was a AAdvantage Platinum card holder but called today to cancel. I am no longer an AA flyer and see no need for the card.

Immediately I was put on with an "account specialist" who tried to convince me to try the Bronze card and even offered to give me a free companion ticket (buy 1, get 1 free) and waive the Platinum fee. I asked to have the card canceled. She then proceeded to offer me the Diamond Club or something like that.

I don't carry balances on my cards and have very little to zero debt.

Is there any way to expedite these cancellation calls without being rude?
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