Originally Posted by
kymac
Don't be sure you will actually have this seat assignment when you check in.I secured seat assignments for our family of 15- 300 plus days out. I checked every month up until the night prior to departure.On checking in at the airport all the seat assignments had been changed.They had 5 and 6 year olds seated alone- "miles away" from their parents. Same thing on the return. Bassinets ordered and weren't honored. Total chaos for a 13 plus hour flight.
Happens regularly co the FA's told me.
Not a comforting thought!
So after making careful seating plans with all of us seated together. UA do this and its chaos. Then we get some people saying we didnt plan in advance (not mentioning any names
) and complaining b/c we are trying to reseat (by asking nicely) next to our children! Honestly, sometimes you just cant win
.
Off I go to have further nightmares about the "surprises" UA may have instore for me next week