FlyerTalk Forums - View Single Post - Very bizarre problem with UAL.com seat change function
Old Sep 17, 2007 | 8:07 am
  #14  
kymac
 
Join Date: Feb 2004
Location: Salt Lake City,Utah
Posts: 8
Don't be sure you will actually have this seat assignment when you check in.I secured seat assignments for our family of 15- 300 plus days out. I checked every month up until the night prior to departure.On checking in at the airport all the seat assignments had been changed.They had 5 and 6 year olds seated alone- "miles away" from their parents. Same thing on the return. Bassinets ordered and weren't honored. Total chaos for a 13 plus hour flight.
Happens regularly co the FA's told me.
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