Originally Posted by
AA53
If you are posting here, you know airport delays are a fact of life. The fact that you cursed in a public setting makes you deserving of whatever you got from the police. Frankly, if I had been there, I would have asked you to be quiet.
I applaud the FA and hope you are banned from future AA flights. You can bet there is a record in your file.
Do you also think that someone who steals should have their hand lopped off at the wrist?
Sure, the OP made a mistake. Oops. So sorry. But the FA, who at that time was in a professional, customer service role in the travel industry, could have simply turned and walked away or asked that the OP change his tone. Calling the authorities, or adding a permanent mark to the passenger profile (if that even exists), or banning the OP is going overboard.
If the OP's account of the incident is true, then the punishment certainly does not fit the crime.