Originally Posted by
Ken hAAmer
Trying to book an award flight this morning I encountered an entirely new technique implemented by Aeroplan to make their website useless. After filling in all the blanks and pressing [FIND] I'm informed that
Those two errors are apparently
Notwithstanding that the fields are actually called "Departing on" and "Returning on" and not "Leaving on" and "Returning", they both actually contain valid dates as automatically entered by the website itself when I clicked on the calendar.
It boggles the mind just how many years of training and intense study it must take to become this incompetent.
Had the same problem on a Flight pass booking for travel within 24 hours of booking
and a personal AE booking for next year.
It seems the problem,for me anyway,lies with my personal information.Under meals selected,I had noted a low fat... meal.Within 24 hours on Jazz flights they cannot accomodate my special meal request.This on flights where there are no meals served,ever
I did my AE booking over the phone.No matter how many different ways I booked to BGI from YSB via YYZ,I could not find the route I wanted.There were 90+ options.Afternoon departures ex YSB had me going YSb/YYZ/YUL ,stop arrive mid-night,lv early to BGI.
The AE agent did get the routes and dates I wanted for a fee ,of course.
My last booking yesterday on a pass.Called the AE desk to u/g via certs
and agent had problems with the changes.It took her a while and she noted that my personal meal selections were a cause.Darn low fat meals.She suggested I make a change in my profile to reflect a regular meal.
I will make changes to see if that works.
I did try taking that out a few weeks ago on a different pass booking when I got same message you did Ken.Booking worked fine after that.(Jazz flights in Ontario.
This stuff just eats me up.
