Originally Posted by
FlyingSerb
I even got a survey on some flights, in which one of the questions was: Did the crew call you by last name
There is usually a very strong positive correlation between the distribution of these surveys and the chance of being addressed by name on any given flight. I wonder why? Having said that, the purser who selectively handed out surveys on my flight last week nevertheless did not address my by name. Not that I care, it makes no difference whatsoever to me.
Johan