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Old Aug 20, 2007 | 11:30 am
  #83  
hockeyguy
 
Join Date: Jan 2006
Location: Denver
Programs: UA 1K in training
Posts: 2,107
Originally Posted by Katja
I agree the airline may not bounce that responsibility to random strangers.
Yep, although if the airline messes up, the consequences may be felt by a random stranger. As I mentioned in my above post, I feel that it's the airline's responsibility to take care of any such disserviced pax and acknowledge that their mistake did cause a problem for someone, even if they were able to accommodate the pax who was originally affected.
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