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Old Aug 11, 2007 | 8:11 am
  #26  
jimrpa
All eyes on you!
20 Years on Site
 
Join Date: Aug 2001
Location: Wayne, PA USA
Programs: DL MM, Marriott Bonvoy Lifetime Titanium, HHonors Gold
Posts: 7,284
I used "Breezeway" last night in ATL (stupid slugs at starbucks and their $6 tuna sandwiches, but I digress). It took the GA a pax or two before she saw me standing there, then she politely told the next pax to wait a second, that she had to take me next. Boy, you would not believe the evil look I got from the pax that was held up - I know truly understand the saying "if looks could kill." It was very nice though. As I was stowing my bags above my seat at 2D, and waiting for 2C to get out of his seat so I could get in (1C and 1D were an elderly coulple who were fully reclined (MD-88 by the way), the pax who was held up and now behind me snappishly said "just use this bin over here" while pointing at the bin above 2A/B. I patiently explained that there was space in the bin above my seat and I wanted to leave the bin above 1A/B for the passengers who were seated there. The held up pax shut up then, but continued to fume, scowl, etc.

Overall, I like the "Breezeway" concept, but it'll be interesting to see if other passengers eventually "get it".

I do have to admit that I'm not overly enamored with the product name. At least with CO's "Elite Access" the product name clearly implies the purpose of the product.

The other thing I don't care for is the new boarding concept (and they did this in PHL as well) of "Zones 1, 2, and 3 are welcome to board at this time". It makes the boarding process a bit TOO chaotic.
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