Originally Posted by
awmawm
Talked again with United reservations who told me that they checked the MARRIED SEGMENT but it still shows not availability for "D" on SQ491. She states that United uses APOLLO only and does not have access to SABRE; she thinks that Singapore Airlines may block the D availability for use in SABRE only...
[KVS Availability Tool 2.8.5/Platinum - Apollo: ITN/US-ARL]
Code:
DXB Dubai AE [OMDB]
PVG Shanghai Pu Dong CN [ZSPD]
WED 15 Aug 2007
Carrier Flight From Depart To Arrive A/C St Availability
--------- ------ ---- --------- ---- --------- ---- ---- --------------------------------------------------------
SQ 491 DXB 20:00 SIN 07:30 +1 773 0 F0 P0 A0 Z0 C1 J1 D1 L0 K0 S0 Y9 E9 B9 M3 W1 H0 Q0 N0 V0
-> SQ 806 SIN 10:10 +1 PVG 15:30 +1 773 0 F0 P0 A0 Z0 C1 J1 D1 S0 Y9 E9 B9 M3 W1 Q0 N0 H0 V0 T0 L0 K0
SQ 491 DXB 20:00 SIN 07:30 +1 773 0 F0 P0 A0 Z0 C1 J1 D1 L0 K0 S0 Y9 E9 B9 M3 W1 H0 Q0 N0 V0
-> SQ 828 SIN 11:35 +1 PVG 16:55 +1 772 0 F0 P0 A0 Z0 C1 J1 D1 S0 Y9 E9 B9 M3 W1 Q0 N0 H0 V0 T0 L0 K0
Since Apollo clearly shows availability, it's not the Apollo vs Sabre excuse. Also, SQ is hosted in a CRS called "Kriscom", not Sabre. Either way since multiple methods on KVS and EF match, it's not a problem with EF. It's either POS (where are you located?) or that SQ isn't allowing UA to sell certain/all of it's inventory, assuming of course, that you checked to make sure there was a valid D fare to sell the inventory against. Did you call SQ directly and ask them what they had?
Either way, EF appears to be showing the correct numbers as SQ has them published for the US.