Hi Guys,

I recently traveled from JFK to LHE on EK 202 and EK 622. However, I was unable to give my Skywards number because my friend was checking in for me while I was somewhere else in the terminal. Anyway, I called up the Lahore Skywards office to have these miles credited to my account and I was told to go to the Emirates office with a copy of my ticket (which i was able to get easily from my travel agent). However, when I went there they refused to entertain my requests as I did not have the boarding card stubs from the flights. I was specifically told that as long as I have a copy of my ticket I would not need these.

Does anyone know where Skywards stands on this issue and how I should go about trying to get it resolved?

Thank You