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Old Jul 30, 2007 | 3:55 pm
  #5  
troyb
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Originally Posted by guv1976
Several years ago, I brought my damaged Tumi 22" wheeled suiter to the Tumi store at Grand Central. About a week later, I picked it up, repaired. No charge for shipping or repair. They did not even ask to see my purchase receipt.

If the OP is close to either Short Hills or Riverside Square, he might want to bring his luggage to the Tumi store in either one of those locations.
Thanks for the tip. I'm actually currently located in Manhattan and work next door to Grand Central, so I'll give that a shot.

I'm really just frustrated with the design of the bag and specifically the sloped top near the handle. It gets lots of compliments, however its just an awkward handle/briefcase holder.
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