Originally Posted by
SNAGuy
Just returned from THEhotel and had a great time and received ALL the benefits that were said to be provided.
Arrived for check-in at 11am and was immediately helped by a friendly front desk agent. Gave my name and Amex card and was told:
- That our room was already blocked for us WITH the upgrade on the 38th floor with a "strip view" from the bedroom
- Was told that we had a 4pm check-out guaranteed and a $100 spa credit without having to ask
- Received an envelope that held 4-$20 vouchers (2 people, 2 nights) for breakfast to be used in the restaurant (THEcafe). (The FHR amenity page only calls for continental breakfast).
All in all this was a wonderful stay and enjoyed THEhotel and would not hesitate to return. This is a great hotel if you want the serenity of a non-casino type hotel with the casino near by but not adjacent to the lobby similar to the Four Seasons.
I had the exact same experience on a stay this past weekend. I guess we just missed each other SNAGuy.