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Thread: $15 off with AMEX
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Old Jul 25, 2007 | 7:22 am
  #14  
jetBlueNYFL
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Originally Posted by neuro0
Called in try to get a credit for a lower sale fare. After 3 CS reps (the first two hang up on me) and long hold, B6 told me to talk to AMEX because this is their promotion, not B6. B6 can only match to its only sale fare, which is more than what I paid for originally 26 hours ago.
Bottom line, no fare difference credit if you use the AMEX promotion.
Read the T&C of the promotion. You're confusing jetBlue's sale fares with a promo from a third party. JetBlue honors lower fares and credits the FULL difference to your TrueBlue account when a FARE drops, NOT when a new promotion is introduced. It's pretty nice of them to credit the difference on fares to your account, as other airlines first charge "downgrade " fees.
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