It's a good program, IMHO, especially for FREE UG's, if you typically pay full fare Y - which I like to avoid! http://www.flyertalk.com/forum/wink.gif

Biggest problem I've had with them is booking reward travel where and when I want to go - even in economy.

Also, the hours of the Aviators center, unless recently expanded, are kind of like your local bank- only worse! http://www.flyertalk.com/forum/frown.gif