Originally Posted by
kchika
tedhl is coreect. I have once changed a full redemption to an upgrade and the CSO has to ask her supervisor to check whether or not that was possible. :-:
It should not be possible in general. It is equivalent to cancelling a full redemption and rebook an upgrade. I asked that once and could not be done.
However, having status will help in rebooking the upgrade though, if the member is the traveler.