The Dallas low-fare carrier said the bare-bones distribution agreement for online bookings that it has with Travelocity's parent, Sabre Holdings Corp., didn't pull from to Southwest's live inventory of seats. As a result, passengers who booked on already full Southwest flights through Travelocity sometimes logged off thinking they had confirmed reservations when they didn't.
"It became an issue ... enough to get on the radar screen at both companies," said Southwest spokeswoman Beth Harbin.
http://public.wsj.com/sn/y/SB983749692577086122.html
According to reports, Southwest was unwilling to invest in the software infrastructure required to seamlessly link to Travelocity's reservations system. So, for now at least, Southwest's only online sales will now be through its own website
http://http://www.southwest.com
[This message has been edited by doc (edited 03-09-2001).]