Originally Posted by
SchmutzigMSP
I never said
NW Scoop was a reservation/customer service agent.
However,
NW Scoop has assisted several FTers with specific issues regarding mileage postings (or lackthereof) when the regular WorldPerks agents have been unsuccessful at resolving whatever the situation was. So, since this seems to be an enigma, it does seem to me like something
NW Scoop might be able to look into.
Right... and I'm just reemphasizing the
point of Scoopy, who is not meant to be a reservation sales/customer service representative.
Scoopy, however, does care a lot about issues such as Dan's that arises from the WorldPerks program, explaining the enigma.