Originally Posted by
chasbondy
I see that all it takes is to leave passengers stuck on an airline for 10 hours without service during a snowstorm to get recognized by JD Powers. JetBlue was lucky they were able to survive that.
Likewise, all it takes is for CO to land a 757 on a taxiway at EWR and potentially slaughter hundreds of innocent passengers in numerous airplanes. The 10 hour delay happened, we apologized get over it and lets move on. Well done B6.