I stayed at the Pittsburgh Airport Courtyard this week. I ordered roomservice. Later that night I got really sick. I called the hotel after I checked out this morning to tell them how sick I had gotten. The front desk clerk said she would tell the kitchen staff but never asked my name or what symtoms I felt or even what I ate.
I do not expect anything from Marriott I travel enough that I know those are just things that can happen.
My concern was that they seemed not to really care and more people could get sick.
What else should I have done???