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Old Jun 9, 2007 | 10:44 am
  #30  
GM4Marriott
 
Join Date: Jun 2007
Location: Somewhere in this world
Posts: 37
That is a very good question and a point never brought up before. I would have to check on this one. The 1-800 number has the email addresses for all the properties and will give it out upon request. If I find out a reason I will post it.


Originally Posted by elmococker
I have a question that I am sure that others would like to know. Bear in mind that this is a general question, but your insite will be appreciated.

Why don't you list the managers e-mail addresses or even a generic hotel e-mail address for your hotels. Why not post them on your Hotel's home page along with the phone number and fax numbers.

An e-mail is a constant in the fast-paced world we live in and it's often easier to type a 30 second e-mail instead of waiting on hold for 15 minutes.

I know that spam is a problem, but I have been given quite a few cards by managers and many even leave them sit on the counter top with all of their contact information. This is nearly as reckless.

I may be a little too trusting, but I believe if you are doing your job and pleasing your customers the you would have nothing to fear. I also believe that you would be suprised at the number of positive e-mails you would receive from travellers too busy to thank you in person.

Cheers!
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