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Old Jun 4, 2007 | 11:31 pm
  #60  
Orion316
1M50 Countries Visited15 Years on Site
 
Join Date: Sep 2006
Programs: DL PM, 1.1MM
Posts: 411
more upgrade weirdness

Please correct me if I'm wrong, but I don't think the following has been done:

One way ticket (BKK-SFO), select Business Class & Mileage Upgrade from Full Fares. If search by price, only flights with availability come up. If search by schedule, all sorts of combinations/possibilities come up, but clicking on anything that doesn't come up in search by price leads you back to the original search screen with the msg: "We're sorry, there was a problem processing this search request."

Not quite a web bug, but thought I'd mention it, when I repeatedly called the phone reservation desk, the agents were not able to see the same availability that I could. In this case, they did not see upgrade availability on a BKK-NRT-SEA-SFO routing, whereas nwa.com did, and happily sold me the ticket.
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