Originally Posted by
holtju2
Although I very rarely use any concierge services, I really don't want them to be outside contractor who is only pushing their "preferred" providers who provide the greatest kick back.
I found that the GH Kauai concierge staff does this I asked them about transportation locally and to the airport and was told that the ONLY way was a taxi. Interestingly enough, a hostess at one of the resort restaurants told me about a local shuttle service that was somethin like $2 within Poipu and $10-$15 to the airport. Saved me a lot of money last year.
Interestingly enough, a woman sharing the airport shuttle with me said that the concierge staff at the nearby Sheraton happily informed her about the local shuttle service. Seems as if they were more interested in taking care of the guests than kickbacks unlike the staff at the Hyatt.
It's really frustrating when you think about it. We already spend so much money there that the concierge service shouldn't be a hard sell or available only for a price.