The UK Qualiflyer Service Centre is being relocated to Hammersmith from Leciester Square. A small number of ticketing/res agents will remain at the Swiss Centre site.
The relocation was due to take place over the weekend. So take heart people, it was probably as chaotic for them (Swissair) as it is for you to try to reach them these few days. http://www.flyertalk.com/forum/smile.gif