About two months ago when I was extremely busy at work, I got my days mixed up and booked a Friday night reservation instead of a Saturday night reservation and didn't figure it out until that Saturday when I couldn't find my reservation. I did wind up paying the no show fee, which was justified since it was my fault, and I did wind up getting the points. All of it happened without any intervention on my part. I suppose I could have called the hotel and begged for mercy but I let it go as a lesson learned on my part. It was a cheaper lesson than yours, 1 room at less than $100 including taxes. Hard to say but I suspect you might have had a better chance of getting the points if you hadn't called the hotel. Regardless the rules are clear, you're not entitled to points and the hotel is entitled to 1 night rate per room for the no show. I recommend just sucking it up this time and chalking it up to a very expensive lesson.


--Jon