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Old Jan 23, 2004 | 11:47 am
  #4  
thadocta
In Memoriam
 
Join Date: May 2001
Location: Katoomba (Blue Mountains)
Programs: Mucci
Posts: 8,083
I had some credit on hold and lost my ticket number when my OS decided it wasn't going to work and the only way to convince it to work was to format the HDD and reinstall it.

They were able to find my ticket number by doing a search on my CC number, and I then easily and quickly applied that credit to another booking.

Dave
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