What's that?

Punki,, just think of what you would do if all these PMs were on pieces of paper, say like those pink phone message slips that are ubiquitous in any office. You'd throw them out once you've replied!

There's something about email that isn't quite real (like paper) so we tend to save it just in case the message was imagined or misundersood or something.

Larger mailboxes result in more accumulated messages that you probably don't really need.