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Old May 2, 2007, 6:33 pm
  #3  
RobertS975
 
Join Date: Dec 2000
Location: MA
Programs: DL DM/2MM Marriott Platinum, HH Diamond,
Posts: 8,907
Originally Posted by Akulashark
I am on hold hell with delta trying to get something simple done, need to leave London a week later. I keep getting this advertisement for delta.com/change to provide suggestions for the new delta.

I have a simple suggestion, ANSWER THE PHONE!!!!

So I go to delta.com/change to tell them just that. Turns out delta.com/change won't launch for another 5 days. Why is it on the phone hold music?
I was going to post the same thing... I have had the opportunity to phone international reservations several times over the past few days... 10 minutes+
on hold AT A MINIMUM, mostly more! FWIW, I am a PM, but for international, I do not think that matters even a bit.
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