Originally Posted by
schmare
My other favorite point is that they have no phone number - they are handling customer service through email and online forms only. Wait 'til the first big storm to see how well that goes over
And when you submit an online inquiry, here is the 'reassuring' response you get:
Thank you for contacting Skybus.
We've received your message, and it will be forwarded to the appropriate department or individual.
Because we receive a very large number of messages, we can't gaurantee [sic] a timely response.
Thanks for your understanding.