FlyerTalk Forums - View Single Post - A solution to building loyalty via Upgrades/Awards
Old Mar 5, 2002 | 5:53 am
  #17  
PG
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by venk:
That has been my experience having flown UA and CO business class right up to the amenities kit, attention from FAs that UA can only match in a fraction of the flights, availability of functional empower outlets, food selection, etc.</font>
But then you also said originally that most of those things do not matter to you. What is "broken" with UA that you are attempting to "fix" with a solution of further degradataion of benefits?
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