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Received apology vouchers. Unsure if in response to complaint....
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Apr 10, 2007, 9:01 am
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Billiken
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,521
Sounds more proactive on CO's part than a specific response to your letter.
Billiken
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