FlyerTalk Forums - View Single Post - The CP Desk - Still a class act
Thread: The CP Desk - Still a class act
View Single Post
Old Apr 7, 2007, 12:38 pm
  #8  
mrhotelman
Suspended
 
Join Date: Nov 2006
Programs: US Chairmans, Air Tran Elite, NWA Silver, HH Diamond, Starwood Gold, Marriott Silver, IHG Gold
Posts: 394
Originally Posted by dan1431
I think that the chat agents are in Manilla but since they can better understand written English over spoken English they seem to be more competent in their job.

Dan
The agents are West agents based in the United States in either their Reno or Phoenix call centers.
mrhotelman is offline