Ridiculous, shameful, silly, retarded, useless rule.
The US should be ostracised for this.
But you don't turn over your responsibility to follow a rule, however retarded, to your travel agent.
Sorry that it's reached this level of stupidity. Let's hope for some change soon.
Incidentally, this is not specific to Australia and more people would benefit from it in Travelbuzz.
People going from France to France (Tahiti) with no desire to enter the US have the same issue, for example.