Was on a NW flight from YWG two weeks ago. Air temperature was -38, and the FAA only allows flights to leave when it is -33 or warmer. Needless to say, we had to wait for about 4 hours due to the oppressive temperatures. Obviously, as an experienced traveller I had no issues, although many in the waiting area did. Well, I looked into my account and there were 5,000 miles deposited which I assume was due to the delay. They also bought coffee and pastries for two flights as well.

Way to go NW!