Vegas Agent, You can book award seats on the internet, but most code-shares do not show up. I have never been able to get anything past amsterdam to show up, so I think the KLM flights are affected also. It would be nice if everything you could book with miles would show up, but it is mostly NW metal that shows up so you have to talk to a person that can find the flights you can find on other internet sites (like CO.com) but where you can not use your WP miles.