A quick followup, as I know you all have been waiting on pins and needles to find out what happened. Thanks for being patient and not flooding this thread with requests for info.
Miracles happen. I believe it now.
thezipper has been going round and round with NW about waitlists clearing, not clearing, being allowed, not being allowed, etc. but today I noticed that one of my flights that had previously been confirmed had lost its "seats and flight details" link. So in exasperation I called the plat line.
This time I got someone whom I believe to be competent. Completely humorless, but competent. She told me (1) that the KL segs I was waitlisted for would never clear and (2) they were not supposed to WL KL segs for this reason - KL doesn't allow waitlisting NW awards!
However, she started poking around in the system and within just a couple of minutes she was able to get me
confirmed in WBC with a standard award BCN-AMS-DTW-MSP and MSP-EWR-AMS-BCN. I can hardly believe it but it's right there in black and white - I am confirmed! Woo hoo!
A super-big thank you to
thezipper for all his work - he truly represents the best of the spirit of FT.
As far as the hooey re: waitlists on KL segs: is it true? Who knows? I'm sure there's an adage about WP agents and answers fitting on the head of a pin someplace.
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-alan in sitges, home of
Si-Do