Originally Posted by
Marathon Man
my friend is trying to book 4 coach FF seats to Maui as we speak, being 330 days out for his destination and he is running into some issues. They say they have seats but the agent at AA can only hold the outbound on the first leg and not the stop over or the return because those dates of 330 days from them have not yet happened. She told him there's still a fee too. AND on returning, she cannot book the beginning part of his return because the rest of it will actually be on the next day, meaning that too must wait one more day to be booked 330 days out.
I've had some success at AA getting them to waive fees in such circumstances. I asked them to check with a supervisor, and they put a note in my record. Frankly, I was a bit surprised at how helpful they were. The good thing about American reservations is that they're actually, well, Americans. No cultural divide to conquer when requesting a favor.
DL actually has a formal policy (or at least did a few months ago) to waive the rebooking fee for those booking their outbounds before the returns clock 331 days. Unlike AA, though, you sometimes have to deal with India rez. Good luck with that! DL International seems to get you to an American who will be more likely to understand, though.